The recordHow it worksOur methodVerify a record For holiday homesFor property managersFor landlordsFor tenantsAbout Book an inspection
Our method

The standard behind the record.

Miyar means standard. This is the standard: what is inspected, what a state means, what evidence is required, who reviews it, and who is accountable for it.

Every record covers the same eleven building systems.

A home is inspected as a set of systems, not as a single impression. Each is checked on its own terms, and each is reported on its own line. Nothing is averaged into a single figure, because a home is not a single figure.

01
StructureThe walls, floors and ceilings that hold the home up.
02
Damp and leaksWater getting in where it should not.
03
ElectricsFuse board, sockets and safety cut-outs.
04
Air conditioningCooling, air quality and the ducts behind it.
05
Fire safetyAlarms, sprinklers and a clear way out.
06
Plumbing and waterWater pressure, drains and the water heater.
07
Bathrooms and kitchenWhere water and the building meet every day.
08
Fittings and finishesCupboards, tiling, paint and the standard of finish.
09
Doors and windowsWhether they close, latch and seal properly.
10
Outside walls and balconyThe outside of the home and the balcony rail.
11
Smart home and metersAutomation and metering.
Each system is given one of five plain states.

A state is a judgement about condition, made against the standard and backed by evidence. It is deliberately plain, so anyone can read the record without a glossary. The same five states appear on every home.

No problems found

The system was inspected and nothing of concern was recorded. Nothing to do.

Small problem

A minor issue that does not affect how the home is used day to day. Fix it when convenient.

Real problem

Something that should be dealt with properly. Get a quote and plan the work.

Safety issue

A problem that affects safety. This is dealt with first, before anything else.

Not checked

The system could not be inspected on the visit. It is recorded as not checked, never left silent or assumed fine.

No observation is released without evidence.

Every state on a record is supported by a photograph, an instrument reading, or a log from the visit. An inspector's opinion, on its own, is not enough to publish. This is the difference between a record and a note.

Coverage is stated, so silence is never mistaken for a clean bill.

If a system cannot be reached on the visit, it is marked not checked and coverage falls accordingly. A record shows how much of the home was actually inspected, so a gap is visible as a gap rather than passed off as an absence of problems.

Two people stand behind every record, not one.

An independent inspector produces the record on site. A second Miyar reviewer then checks it against the method before it is released. Nothing is published on one person's word, and the review is part of the record, not a rubber stamp after the fact.

Inspectors are named, and accountable for what they record.

Every record carries the inspector's accreditation. They are answerable for the observations under their name, and the party who commissions the inspection never influences the outcome. Independence is enforced by how the record is made, not asserted in a line of copy.

A record can be checked by anyone it is shown to.

Each issued record can be verified from a link, with no account and no login. The person you hand it to can confirm it is genuine, see what it covers, and see whether a later inspection has superseded it. Verify a record.

Hold a home to the standard.

Book an independent inspection, or verify a record you have already been given.